The Place

Reviews about The Place

• 1 / 5

  By Linda Giannini
  We were really looking forward to our first visit here tonight, but that excitement turned to disappointment immediately. We arrived shortly before our 6:30 reservation. Restaurant was pretty full. By the time we placed our dinner order (6:30-6:40) the one special my husband wanted was already sold out. Uh? We just got here. Atmosphere was great, old Italian crooner in the corner was entertaining. While we were waiting for our appetizers and drinks to arrive, my 8 year old had to use the restroom. Turns out the ladies room was out of order. We waited patiently for the men's room to become available only to find out from the gentleman exiting that the men's room was now clogged as well. I asked the hostess to let someone know, only to be told that they were sorry and that we were to exit the restaurant and use the restroom at the deli 3 doors downs the street. REALLY? At $20 per meal (not including drinks or appetizers) you'd think there would be a proper restroom for patrons to use. Anyways, upon awkwardly arriving at the other establishment to use their facilities, I was informed that the bathroom issues at THE PLACE have been ongoing for a while. By 7:45 we still had not received our dinner order despite the fact we had inquired about the slow service a couple of times prior. All our waitress told us is that "we make everything fresh and it takes a while especially when everyone arrives at the same time." Um excuse me, but isn't that the point of a RESERVATION? Finally, we had enough and asked for our check to settle up for the drinks and appetizers we purchased..At that point the head chef/maybe owner emerged and told us that he had a water pipe break and was busy dealing with that. Mind you, this was the first we had heard about this, although we did observe many other tables being served. When my father-in-law who has been in the restaurant business for over 40 years said that this was unacceptable service, the gentleman who I believe is Mikey, told him "Well, if you've been in this business you'd know you can't cook without water." Interesting reply considering that once again we observed other food being served. At that point, he told us that he would pick up the check for what we did eat, and then we left. It's really a shame because if this hadn't happened, I'm sure THE PLACE would become a favorite place of ours. Sadly, we won't be back and will not recommend either.
  May 24, 2017
• 5 / 5

  By Jeff Caponera
  From the moment we walked in we were greeted by friendly smiles, warm cozy atmosphere, and a packed house. We sat at the bar and had a couple drinks while we waited for our table but we didn't have to wait long. The menu is full of great choices and the service was great. Had live singing as well. Food was excellent. Love the little hole in the wall places, definitely will return.
  May 01, 2017